Back to Home

Terms & Conditions of Use

Last Updated: June 20, 2026

Welcome to the Cobblestone House website. These Terms & Conditions outline the rules, obligations, and legal parameters binding your use of our online platform, online menu viewing systems, reservation engines, and connected delivery links.

1. Acceptance of Terms

By browsing, entering, or placing orders through this website, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions along with our active Privacy Policy. We reserve the right to amend or update these terms at any time without prior notice.

2. Menu Descriptions, Pricing & Taxes

We make every reasonable effort to keep our online culinary listings, pricing matrices, and operational timelines accurate.

3. Third-Party Ordering & Fulfilment

When opting to purchase meals using our "Order Now" multi-platform portal layout, you will navigate directly to our external storefronts hosted on Bolt Food, Glovo, or Uber Eats. Cobblestone House is not directly liable for transactional processing failures, delivery delay windows, or transport errors originating natively within those third-party client networks.

4. Intellectual Property

All content, typographic layouts, source code, graphical iconography, custom logos, signature photography, and branding marks displayed natively on this web interface are the exclusive intellectual property of Cobblestone House. Unauthorized replication, reverse engineering, layout scraping, or derivative redistribution of these materials without express written authorization is strictly prohibited.

5. Limitation of Liability

Cobblestone House, its management, and its digital developers shall not be held liable for any direct, indirect, incidental, or consequential platform technical issues, server down-times, checkout processing lag, or delivery anomalies caused by unverified user address coordinates or third-party server dropouts.

6. Customer Complaints & Contact

We hold our guest service standards to the highest degree. If you encounter any functional error, order misalignment, or have formal complaints regarding your digital interactions, please drop us an immediate message at cobblestonehousekenya@gmail.com.